Question:

What are the differences between ITIL v3 Foundation Exam 2011 and 2007?


Answer:

ITIL® 4 Foundation Exam 2011 is based on the updated version of the ITIL® v3 which was originally published in 2007. The updates made to the publications of the ITIL® v3 in 2011 includes:

  • Errors and inconsistencies in the original text and diagrams in the 2007 version are corrected to achieve greater consistency in both content and presentation.
  • Improvements have been made for a number of issues raised by readers and reviewers of the ITIL® v3 after publication. The publisher of ITIL® v3 received a lot of suggestions after the 2007 version and intend to improve the ITIL® publications with greater clarity, consistency, correctness and completeness.
  • The Service Strategy publication has been reviewed to allow the concepts involved to be explained in a more easily accessible fashion.
  • A number of changes have also been adopted with suggestions by the training community of ITIL® to make it easier to teach ITIL® concepts.

As you can see, the ITIL® v3 2011 version (and hence the ITIL® 4 Foundation Exam 2011) is largely an update / improvement over the ITIL® v3 published in 2007. There are no major change in the concepts of IT Service Management. That’s why the current edition of the ITIL® is still called as Version 3.

Holders of the ITIL® v3 Foundation 2007 need not retake the ITIL® Foundation Exam to be certified in the ITIL® 4 Foundation.


FAQ Category: ITIL Foundation Exam

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Edward Chung

Edward Chung aspires to become a full-stack web developer and project manager. In the quest to become a more competent professional, Edward studied for and passed the PMP Certification, ITIL v3 Foundation Certification, PMI-ACP Certification and Zend PHP Certification. Edward shares his certification experience and resources here in the hope of helping others who are pursuing these certification exams to achieve exam success.

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