Category: ITIL 4 Foundation Certification

ITIL v4 Foundation Certification Exam Prep Resources & Tips


PMP

Welcome ITIL® Foundation Aspirants!

I am Edward. I passed the ITIL® Foundation Exam with a score of 95% (38/40).

To be frank, the ITIL® Foundation Exam is quite easy, even if you study for the exam while working full-time and have family obligations. I get ITIL® certified (and PMP®, PMI-ACP®…) while have to take care of my daily full-time job and my family with 3 kids.  It is doable and I will share my experience and tips below.(If you are PMP® or PMI-ACP®,  you will find this exam to be quite easy)

I studied for around 2 months, reading all sorts of reference books and doing sample ITIL® exam questions during my free time.

The complete record of my Certification experience, from understanding the ITIL® Qualification scheme, exploring online training options, studying and making my own study notes to passing the exam is listed underneath.

Wish you ITIL® Foundation success!

ITIL Has seen an update in 2019 from v3 to v4! You are highly advised to take the ITIL v4 Foundation Exam! All study materials mentioned below are based on the latest ITIL Foundation Exam version. Happy learning!

Golfbag

What is ITIL® Foundation and How to Obtain it?

Though the ITIL® Foundation exam is not too difficult, getting to know how to register and prepare for the ITIL® exam is somewhat more difficult.

That’s why I am posting my ITIL® Foundation journey on my blog to help fellow Aspirants to obtain the qualification easier. It is possible that you can pass the exam with a week or two of intense study.

After an in-depth research of the exam requirements, I have found out the good part is that there is NO education or experience requirements and the certification will never expire. Anyone wishing to get certified can do so with self-study. The not-so-good part is however it is very difficult to sit only the exam without buying the study course in a bundle.

Golfbag

Exam Prep Process and Free / Paid Study Resources

As I cannot find a comprehensive study guide on ITIL® Foundation Exam on the internet during my exam prep, I have made up my mind to create one myself after I have successfully passed the exam. Below is the step by step guide to help Aspirants to get certified:

  1. Background and Application
  2. Exam Preparation

Golfbag

Detailed Foundation Exam Study Notes

Below are the complete study that I have created during my ITIL® Foundation exam preparation. Just take advantage of them if found useful.

  1. ITIL 4 Foundation Certification Notes: Key Concepts of Service Management
  2. ITIL 4 Foundation Certification Notes: 7 ITIL Guiding Principles
  3. ITIL 4 Foundation Certification Notes: 4 Dimensions of Service Management
  4. ITIL 4 Foundation Certification Notes: ITIL Service Value System
  5. ITIL 4 Foundation Certification Notes: ITIL Service Value Chain
  6. ITIL 4 Foundation Certification Notes: 15 ITIL Practices

How to Pass the Exam? — Exam Tips

Though the ITIL® Foundation Exam is not difficult, it takes a lot of efforts to get started and be well prepared for the exam. I have documented my study resources and exam taking tips in the following post:

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GreyCampus is one of the most popular online self learning platform for PMP, PMI-ACP®, ITIL® & PRINCE2® Foundation Certification. It also offers classroom face-to-face as well as live online (with realtime interaction with the instructors). GreyCampus is a global Registered Education Provider (R.E.P. ID 3871) of PMI, meaning that courses...