Firsthand Review: GreyCampus online ITIL Foundation Course + Exam Fee

Possibly the cheapest ITIL Foundation Online Course offers you both the video lectures, e-book, study aids, mock exams as well as the official ITIL Foundation Exam voucher in one package.

Reviewed by:
On May 29, 2019
Last modified:July 4, 2019


Possibly the cheapest yet high quality ITIL Foundation Online Course + Exam Package offers you everything you need to get the ITIL Foundation Certification, including the study materials and the official ITIL Foundation Exam voucher.

ITIL Foundation online course must buy

This GreyCampus ITIL® 4 Foundation Online Course + Exam Package is accredited by PeopleCert with the exam voucher provided by PeopleCert. If you purchase the GreyCampus ITIL® 4 Foundation Online Course + Exam Package now, you will get the course which has been fully updated to cover the latest ITIL® 4! (click here for the latest GreyCampus coupon code).

The fastest and most convenient way to get ITIL® Foundation certified is through purchasing ITIL® Foundation Online Course + Exam Package (i.e. the course package includes all the study materials as well as the Official ITIL® Foundation Exam Voucher allowing you to take the ITIL® Foundation Certification Exam).

This review about GreyCampus ITIL® Foundation Online Course + Exam Package is my first hand experience for the ITIL® Foundation Certification Exam.

In short, the GreyCampus ITIL® Foundation Online Course + Exam Package provides students with all the training materials, practice mock exams as well as the official exam voucher to get ITIL® Foundation Certified. It provides the longest access period of 1 year on the market (in contrast to the norm of 180 days) which provides extra flexibilities for busy professional seeking ITIL® certified on a budget.

Discount Tips: 10% discount offer for GreyCampus ITIL® v4 Foundation Training + Official Exam Fee! (with coupon code) Please click here to find my first-hand review.

What are Included in GreyCampus ITIL® Foundation Online Course and Exam Package?

The GreyCampus ITIL® Foundation Online Course and Exam Package includes virtually everything you would ever need to pass the ITIL® Foundation Exam and get the ITIL® Foundation Certificate:

GreyCampus ITIL Foundation Online Course and Exam Package

  • ITIL® Foundation Certification Exam Fee — a voucher code is included allowing you to book and take the ITIL® Foundation Exam online through PeopleCert; the ITIL® Foundation Exam consists of 40 Multiple Choice questions (1 correct answer out of 4 choices) in 60 minutes in a proctored environment, the passing score is 65% (i.e. at least 26 correct answer). The current version of ITIL® Foundation exam is still v3 2011 but you will also be able to sit the v4 exam (if you like) once it is out.
  • Access to the whole online course area for 1 year — i.e. you can plan ahead and study at your low seasons without any immediate deadline; other courses will require you to finish within 3 months or 6 months.
  • Audio Video Lectures — covers all you are required to know for the ITIL® Foundation Exam (both the v3 2011 and v4 ITIL® Foundation syllabus are covered in details)
    • Chapter 1: Introduction to ITIL®
    • Chapter 2: Service Strategy
    • Chapter 3: Service Design
    • Chapter 4: Service Transition
    • Chapter 5: Service Operation
    • Chapter 6: Continual Service Improvement
    • Revision and Wrap Up
  • ITIL® Simulated Exams and Chapter Quizzes — practice makes perfect and when preparing for professional exams, taking simulated exams is almost the most efficient way to understand your exam readiness. All questions are fully explained so that students will be able to know the “why” behind each answer.
    ITIL Simulated GreyCampus ITIL Foundation online course Exams and Chapter Quizzes
  • Flashcards — to help you remember the important facts to help you well prepared for the real Exam
  • Video Lecture Powerpoint Files — all the powerpoint files used in the online course can be downloaded to be used as revision notes

What’s more? If you are PMI Certification holder, you will also be entitle to 25 PDU for your PMP / PMI-ACP® re-certification as GreyCampus is a P.M.I. Registered Education Provider (R.E.P.). Once you have got over 75% progress in the online course, you will be able to get the PDU Certificate.

GreyCampus ITIL® Foundation Online Course provides a structured learning experience for ITIL® aspirants, each chapter is introduced through a combination of video lectures and quizzes so that students will be able to follow the path to be fully prepared for the ITIL® Foundation Certification Exam. The online learning portal will also provide statistics on performance of various chapters so that students will know where to focus on their studies.

Refund Policy

Students will be able to get refund for the online course portion of the course provided that the refund is requested within 7 days of purchase and the progress on the course is less than 30%. No refund will be provided for the ITIL® Foundation Exam fee and the student can still make use of the ITIL® Foundation Exam voucher to book the ITIL® Foundation Exam session through GreyCampus.

Who is GreyCampus?

GreyCampus is one of the leading training institutes providing online and classroom courses in ITIL®, PMP, PMI-ACP® and other professional certification. Over 30,000 professionals globally have attend training courses by GreyCampus. The ITIL® Foundation Exam Course is presented by experienced instructors with over ten years’ experience in IT and training. The passing rate for certification exams of GreyCampus students is well over 97%.

Is there Any Pre-requisites for Sitting the ITIL® Foundation Exam?

No, there are not pre-requisites for taking the ITIL® Foundation Exam or the online training course. If you are interested in understanding more about ITIL® Service Management, you are highly advised to get ITIL® Foundation certified.If you would like to understand more about the ITIL® Certification or the exam preparation, you may read my ITIL® Foundation Exam journey and experience sharing here.

Comparison with other ITIL® Foundation Online Courses with Official ITIL® Foundation Exam

When deciding which online course to enrol in for your ITIL® Foundation Certification, it is important to consider the following criteria:

  • Quality of audio/video lecture
  • Study materials and aids included
  • Credibility of the course provider
  • Course fee
  • Access period (the time limit you can access the course materials)

You can refer to the following table for a comparison of most popular ITIL® Foundation Certification online course + exam voucher packages:

1 MyITstudy ITIL® Foundation online course with Exam US$450 180 days
2 Simplilearn ITIL® Foundation online course with Exam US$449 180 days
3 GreyCampus ITIL® Foundation online course with Exam US$450 US$405* 365 days
4 Thought Rock ITIL® Foundation online course with Exam US$295 (NO refund once purchase) 180 days

If you consider the GreyCampus ITIL® Foundation online course with Exam, remember to use the latest GreyCampus coupon code to get discount

If your lead a busy professional life, the 1-year access period of GreyCampus ITIL® Foundation course will provide the flexibility you need to complete the online course and get the ITIL® v4 Foundation Certification at will!

Wish you ITIL® success!


Most Popular ITIL Foundation Certification Articles

Support website running for FREE, thanks!

If you find this post helpful and if you are thinking of buying from Amazon, please support the running cost of this website at no extra cost to you by searching and buying through the search box below. Thank you very much for your help!

Edward Chung

Edward Chung aspires to become a full-stack web developer and project manager. In the quest to become a more competent professional, Edward studied for and passed the PMP Certification, ITIL v3 Foundation Certification, PMI-ACP Certification and Zend PHP Certification. Edward shares his certification experience and resources here in the hope of helping others who are pursuing these certification exams to achieve exam success.

You may also like...

Leave a Reply

Your email address will not be published. Required fields are marked *

71 Responses

  1. Randy says:

    Hello Edward!

    I’m looking at attaining ITIL 4 Foundation Certification. I’ve been reading your reviews and I’ve found them to be real helpful, thank you! I’m still indecisive on who to select for online training. I’m leaning towards SimpliLearn but GreyCampus also seems like a good value. Which one is going to provide me with the best preparation for the exam?

    Thank you!


    • Edward Chung says:

      Hi Randy,

      Thanks for your comments. I would say either one will do. Actually, GreyCampus will provide you with more study resources and I find those quite useful. Wish you ITIL success!

  2. Vocx says:

    Hi Edward! Thank you for all the helpful information you provided regarding ITIL 4 Foundation. I am in the process of researching how to do self-study for this certification and your suggestions and study guides will help me a lot! I am looking forward to using GreyCampus to study and hopefully pass the test 1st time!

  3. Faris says:

    Hi Edward

    Based on my location the exam cost is 349$ as per PEOPLECERT website
    As you mentioned if I will use that coupon the total cost will be 400$. That mean the exam cost will be 250$ rather than 349$

    Is it true ?

    Thanks for your efforts

    • Edward Chung says:

      Hi Faris,

      US$400 is actually including the online course/mock exam/study materials plus the PEOPLECERT ITIL 4 Foundation Exam. Your purchase will allow you to receive the IITL Foundation Certificate if you pass the exam.

      Wish you ITIL success!

  4. Edward Chung says:

    Sorry, this is against the copyright law and I am not able to send you the powerpoint files. Hope you understand.


  5. Abi Esca says:


    Thank you so much for this excellent page you have.
    Through your page I plan to start to study for ITIL foundation this April 2019 with Greycampus(online course).

    I have some following questions I hope you can shed some light.

    1. Can I use the exam voucher to book for an online exam? I’m currently in Japan looking for a test center in English is challenging?

    2.Any idea how much is cost of the hard copy certificate?

    Thank you so much for taking time to read my inquiry.

    Have a blessed day

    • Edward Chung says:

      Hi Abi,

      Thanks for your questions.

      1) Yes, you can definitely use the exam voucher to book an online proctored exam anywhere in the world at a time that is convenient to you.
      2) Sorry, you better ask the exam authority directly as this changes.

      Wish you ITIL success!

  6. George Adam says:

    Do you still offer the 50% discount for ITIL Foundation online course with exam?


    Hi Edward,
    Today , I passed my ITIL exam (80%) and last year same time (Nov 8 2017) I passed PMP with 4 Above Target and 1 Target. I used your study notes and directions extensively as I used PM prepcast (excellent) for PMP and Greycampus for ITIL. Can’t thank you enough for my success. Please keep up the good work.
    How many PDUs (PMP) can I claim using Greycampus.
    Thanks again.

  8. Deepu Kakuzhyil says:

    Hi Edward,
    I passed the ITIL Foundation Exam with a score of 92% with the GreyCampus e-learning course. You had mentioned that GreyCampus is a PMI registered provider and I would like to claim PDUs for this course towards PMP. Can you advise as to how this is done? I tried contacting support 2 days ago but they have been unresponsive until now.

  9. swati says:

    HI Edward,

    Can you please tell me should i go with this GreyCampus to study and give the ITIL foundation exam or your study material is enough

    • Edward Chung says:

      My study notes alone is not enough. You may grab an ITIL Foundation Exam Study Guide or the GreyCampus e-learning course. With enough study, you will be able to pass in first try!

      Wish you ITIL success!

  10. Nsem Jean Pierre says:

    Hi Edward, thank you for sharing your experience. I’m a PMP certified and want to take The ITIL. Is it possible from south korea where I’m now. If this platform offers online exam, does it mean that I can take the exam from my home ? Thank you for your clarification.

    • Edward Chung says:

      Hi Nsem,

      Yes you are right. You can take the ITIL Foundation Exam anywhere in the world provided that you have an internet connection as well as a computer with a video cam. Wish you ITIL success!

  11. amawpyae says:

    Hi Edward,
    Can I double confirmed that this exam voucher is useable only for online proctor and not for exam center to sit in? My room and workplace is not comfortable for taking the exam with online proctor and I have to take at exam center. so, before I purchase, I would like to confirm it. Else, it is waste for me. Thank you.

    • Edward Chung says:

      Yes, the voucher is for ITIL online proctored exam only. You may contact other exam providers for taking the exam at exam centres. Wish you ITIL success!

  12. Joe Pichert says:


    Good afternoon.

    I ordered the ITIL Foundation Course and Exam on May 31st. I received the payment receipt and on the receipt it stated that I would receive an e-mail regarding receiving more information for the course. I have not received that e-mail. Thank you

  13. Mushi says:

    What will be the value of the exam coupon If I purchase the ITIL course for US$ 350 ?

    • Edward Chung says:

      The official ITIL Foundation Exam coupon does not have a fixed value as it is priced according to the location of the exam. As a reference, the ITIL exam coupon is valued at around $250 – $300.

      Wish you ITIL success!

  14. Nesreen says:

    Is the course and exam available in Australia?

    • Edward Chung says:

      Hi Nesreen,

      Yes, both the course and the exam will be conducted online.

      You will be able to go through the course as well as taking the exam anywhere in the world as long as there is internet access.

      Wish you ITIL success!

  15. Phil says:

    Hi i’m interested in this Course.
    Is it still valid for UK residents?
    How long is the course Videos etc?
    Do I get a code to book the exam?

    • Edward Chung says:

      Hi Phil,

      Yes, it is valid for UK residents. The video course is around 15 hours. Yes, you will get an exam voucher code at the end of the course to book for the official ITIL Foundation exam.

      Wish you ITIL success!

  16. Goldfish says:

    Hi Edward, I am interested in taking the ITIL foundation exam with intensive preparation in hopefully one month’s time with self preparation only. I haven’t started my studies yet, but I have the following questions I would like to ask you.

    1) I have the following book – IT Service Management, A guide for ITIL foundation exam candidates 2nd edition by Ernest Brewster, Richard Griffiths. Will this book be sufficient for my preparation?

    2) Also there are about 34 chapters in this book and only the first 6 chapters covers the course outlined above. Should I also study for the remaining chapters in that book ?

    3) Are there any good mock exams for free or i can purchase besides from greycampus ?

    Thanks for all your help, reading your blog helped me pass my PMP examination in August last year.

  17. ahmed says:

    Hello Guys,

    I would like to know if there is any one have passed the exam soon after moving to people cert only ?

  18. Dylan says:

    Hi Edward,

    Do you know if the bundles that GreyCampus offers include the ITIL exam voucher? Or would that be separate?


    • Edward Chung says:

      Yes Dylan, GreyCampus ITIL Foundation Course + exam includes the official exam voucher and GreyCampus is currently offering a 50% off discount for the ITIL Foundation with exam bundle (for US$350 after discount).

      Please note that as the ITIL official exam voucher retails for over US$250, so the GreyCampus $149 bundle does not include the exam voucher.

      Wish you ITIL success!

  19. Jake says:

    Is the ITIL Foundation Exam still available through Pearson Vue or Promettric or another testing center ?

  20. Mahinthan says:

    Can I use it from UK?

  21. Pete says:

    Is this service available in Canada? I want to write my ITIL foundation exam and the only option is through Pearson VUE. If I buy the Grey Campus discount voucher, how will I register for the actual exam? Also is the $300 all I have to pay to write the official exam?

    • Edward Chung says:

      Yes Pete, with the included ITIL Foundation exam voucher in the course bundle, you are allowed to take the official exam at your home/office through online proctored exam (i.e. an exam proctor will manage the exam session at the scheduled time through internet). There is no need to travel to the exam centre.

      In addition to the $300 which includes the training course, mock exams and official exam fee, I purchased an additional ITIL Foundation exam prep book to help me better prepared for the exam ( You may or may not need to purchase the exam prep book depending on your familiarity with ITIL. I actually did not know ITIL before my exam prep.

      Wish you ITIL success!

  22. Sanchit Mehrotra says:

    Dear Edward,
    Thank you for your contribution to this blog. I referred your blog for PMP examination.
    I went through almost every section that you have wrote regarding PMP except the notes and confusing terms. As you rightly mentioned, it is better to create our own notes so I created my own flash cards to go through them in my free time.
    I took all the exams mentioned in your Free PMP exam list. That really helped me in the preparation.
    I scored 80% or above in most of those free PMP exam and then took real PMP exam on 11th Oct 2017. I scored ‘Above Target’ overall and ‘Above Target’ in all the individual sections in my real PMP exam. The free test helped me tackle the questions of all levels and also helped me in building the stamina for a 4 hour exam. I took a break after 120+ questions ( 1 hour 30 mins after the start), then finished answering all the questions 30 minutes before the end. I tried to review all the questions in last 30 minutes but could review only 67 questions.
    All well that ends well. I would really like to thank you for all your help.


    • Edward Chung says:

      Hi Sanchit,

      Congratulations on your excellent results on the PMP Exam! You did much better than me indeed. It would be very helpful if you would share your PMP Exam journey and lessons learned with fellow PMP Aspirants. Please send me an email to edward [at] and thanks in advance!

  23. Ryan says:

    Hi Edward,

    It’s me again. I’d like to give my great thanks to you.
    This website helps me to pass PMP successfully and it helps me to pass ITIL as well.
    As you said, the ITIL exam is not that difficult and I passed with 93%.

    Here is my question, I booked my exam via Pearson VUE and took the exam in HK MK today.
    May I know how to get the certificate?


    • Edward Chung says:

      Congratulations on your excellent work!

      For the certificate matter, that depends on whether you purchase an exam plan with printed certificate or just the electronic one. You may log in your Pearson VUE account to see if the electronic certificate is there.

      I booked my exam through PeopleSoft and I got the electronic certificate in a short while after passing.

  24. Justin says:

    Hello Edward! I just wanted to thank you for your recommendation of this course as well as all of your associated notes and postings regarding your study completion of the Foundation certification. I found it tremendously helpful in my own efforts to obtain this certification.

  25. Brian says:

    Sorry, this may have been already answered. How many times you can take the exam to pass?

  26. Chidi Esonwune says:

    Hello Edward, I am interested in taking this ITIL package offer, how do I pay for it?

  27. Arka D says:

    Can you please let me know the duration of the study course material (in terms of actual hours).I just want to know the length of the course (not the exam) before signing in.

  28. Papin says:

    Hello Edward,
    It’s been a while. Please, is there any link to the latest coupon code for ITIL Foundation trainning+Exam voucher?

  29. Arun Ajayan says:

    Hi Edward,

    I signed up for Grey campus ITIL course, Where can we find the exam voucher.

    • Edward Chung says:

      Hi Arun,

      You will need to contact GreyCampus staff from within the course interface to get the ITIL exam voucher.

      Wish you ITIL success!

      Edward Chung

  30. HS says:

    Hi Edward,

    Just signed up with Grey campus for the ITIL course with the 50% coupon you had provided and not sure if that charge shows up as recurring. I have contacted Grey campus but want to confirm with you if you noticed that too.

    • Edward Chung says:

      Hi HS,

      The fee for the online ITIL Foundation course + exam voucher package should be an one-off payment. I was not charged again after the initial purchase. Hope GreyCampus will clarify this matters with you asap.

      Wish you ITIL success!

  31. Jim says:

    Is the Foundation exam taken online as well as the course?

  32. Lyndie says:

    Hi Edward,

    Just wanna ask, if its really worth it to take ITIL Practioner? It seems that the certification is very costly here in my place. (Phils.) I am looking for a coupon with discount via online. Would you recommend any advisable site which I can afford? I am okay with eLearning.

    Btw, I already taken up ITIL Foundation.
    Thanks for the help.

    • Edward Chung says:

      Hi Lyndie,

      Sorry that I have not yet done my ITIL Practitioner and I am not in the position to advise you on this. It really depends on how valuable the ITIL Practitioner Certification is for your company and industry. But it is always good to get one more certification on the resume, I suppose.

      Wish you ITIL Practitioner success!

  33. Sandeep MOOLA says:

    Hi Edward,

    I hope you are doing good.

    I have a simple question to ask you.

    Is it mandatory to enrol for ITIL course from any online course website, pay them the respective fees and prepare, then pay for the exam as well? I enquired few providers and they gave the price quote as follows: ($1490AUD for the course and $395AUD for the exam). I feel like this is expensive to pay from my end.

    Or is it okay, if I learn ITIL course my self at home, going through some ITIL books which I found them online and watch Youtube videos as well and then book, pay ONLY for the ITIL exam?

    Due to my financial situation, I would like to skip the course by paying to any online institution or provider and so the reason, I would like to clarify this question from you. I need your advice.

    I look forward to your reply.

    Sandeep MOOLA

  34. Mervyn says:

    Hi Edward,

    How does this course differ from the one they offer for $100 on Udemy?

    • Edward Chung says:

      Sorry that I haven’t attended the ITL Foundation course on Udemy, I cannot compare the content directly. But I notice 2 major differences:

      For the $100 course, there are NO practice exams and the official ITIL Foundation Exam coupon included. As the official ITIL Foundation Exam costs around $250, you are highly advised to purchase this course DIRECTLY from GreyCampus instead of the one on Udemy (for your info, Udemy charges as much as 75% of the course fee from the instructor).

      Wish you ITIL success!

  35. Shami says:

    When I click the link I am sent to a page where the exam+training cost $500. How do I get the $300 promotion one?