Welcome ITIL® Foundation Aspirants!
I am Edward. I passed the ITIL® Foundation Exam with a score of 95% (38/40).
To be frank, the ITIL® Foundation Exam is quite easy, even if you study for the exam while working full-time and have family obligations. I get ITIL® certified (and PMP®, PMI-ACP®…) while have to take care of my daily full-time job and my family with 3 kids. It is doable and I will share my experience and tips below.(If you are PMP® or PMI-ACP®, you will find this exam to be quite easy)
I studied for around 2 months, reading all sorts of reference books and doing sample ITIL® exam questions during my free time.
The complete record of my Certification experience, from understanding the ITIL® Qualification scheme, exploring online training options, studying and making my own study notes to passing the exam is listed underneath.
Wish you ITIL® Foundation success!
ITIL Has seen an update in 2019 from v3 to v4! You are highly advised to take the ITIL v4 Foundation Exam! All study materials mentioned below are based on the latest ITIL Foundation Exam version. Happy learning!
What is ITIL® Foundation and How to Obtain it?
Though the ITIL® Foundation exam is not too difficult, getting to know how to register and prepare for the ITIL® exam is somewhat more difficult.
That’s why I am posting my ITIL® Foundation journey on my blog to help fellow Aspirants to obtain the qualification easier. It is possible that you can pass the exam with a week or two of intense study.
After an in-depth research of the exam requirements, I have found out the good part is that there is NO education or experience requirements and the certification will never expire. Anyone wishing to get certified can do so with self-study. The not-so-good part is however it is very difficult to sit only the exam without buying the study course in a bundle.
Exam Prep Process and Free / Paid Study Resources
As I cannot find a comprehensive study guide on ITIL® Foundation Exam on the internet during my exam prep, I have made up my mind to create one myself after I have successfully passed the exam. Below is the step by step guide to help Aspirants to get certified:
- Background and Application
- Exam Preparation
Detailed Foundation Exam Study Notes
Below are the complete study that I have created during my ITIL® Foundation exam preparation. Just take advantage of them if found useful.
- ITIL 4 Foundation Certification Notes: Key Concepts of Service Management
- ITIL 4 Foundation Certification Notes: 7 ITIL Guiding Principles
- ITIL 4 Foundation Certification Notes: 4 Dimensions of Service Management
- ITIL 4 Foundation Certification Notes: ITIL Service Value System
- ITIL 4 Foundation Certification Notes: ITIL Service Value Chain
- ITIL 4 Foundation Certification Notes: 15 ITIL Practices
How to Pass the Exam? — Exam Tips
Though the ITIL® Foundation Exam is not difficult, it takes a lot of efforts to get started and be well prepared for the exam. I have documented my study resources and exam taking tips in the following post:
Other ITIL Foundation Certification Related Articles
GreyCampus is one of the most popular online self-learning platform for PMP, PMI-ACP®, ITIL® & PRINCE2® Foundation Certification. Each year, many aspirants achieve their certifications through their online courses. From time to time, GreyCampus offer deep discounts on its online courses to help aspirants to get certified without breaking their...
GreyCampus is one of the most popular online self-learning platform for PMP, PMI-ACP®, ITIL® & PRINCE2® Foundation Certification. Each year, many aspirants achieve their certifications through their online courses. From time to time, GreyCampus offer deep discounts on its online courses to help aspirants to get certified without breaking their...
If you are considering getting ITIL®4 Foundation certified and would like to get training with online pre-recorded training courses for cost saving concerns, this GreyCampus limited time offer is a steal! Once enrolled in an online pre-recorded instructor-led ITIL®4 Foundation training of GreyCampus, you can watch online lessons without limits!...
If you are considering getting ITIL®4 Foundation certified and would like to get training with more than online pre-recorded training courses but just not able to attend classroom trainings, you can actually get the best of both online courses and classroom/bootcamp training with the online instructor-led training option! Once enrolled...
GreyCampus is one of the most popular online self learning platform for PMP, PMI-ACP®, ITIL® & PRINCE2® Foundation Certification. It also offers classroom face-to-face as well as live online (with realtime interaction with the instructors). GreyCampus is a global Registered Education Provider (R.E.P. ID 3871) of PMI, meaning that courses...
GreyCampus is one of the most popular online self learning platform for PMP, PMI-ACP®, ITIL® & PRINCE2® Foundation Certification. It also offers classroom face-to-face as well as live online (with realtime interaction with the instructors). GreyCampus is a global Registered Education Provider (R.E.P. ID 3871) of PMI, meaning that courses...
As ITIL® has been evolved from ITIL® v3 to ITIL® 4, teams practising ITIL® are advised to get extra training in order to stay abreast the lastest development in the best practices. There are course providers that would be able to offer tailored instructor-led courses for teams. GreyCampus is one...
[ITIL® 4 Foundation Study Notes] This chapter provides an overview of “15 ITIL® Practices” for ITIL® 4 Foundation Exam which accounts for 24 questions on the exam. ITIL® 4 Foundation Exam Syllabus Learning Outcome Assessment Criteria ITIL® Book References Bloom’s Level No. marks 6. Know the purpose and key terms...
[ITIL® 4 Foundation Study Notes] This chapter provides an overview of “ITIL® Service Value Chain” for ITIL® 4 Foundation Exam which accounts for 2 questions on the exam. ITIL® 4 Foundation Exam Syllabus Learning Outcome Assessment Criteria ITIL® Book References Bloom’s Level No. marks 5. Understand the activities of the...
[ITIL® 4 Foundation Study Notes] This chapter provides an overview of “ITIL® Service Value System” for ITIL® 4 Foundation Exam which accounts for 1 questions on the exam. ITIL® 4 Foundation Exam Syllabus Learning Outcome Assessment Criteria ITIL® Book References Bloom’s Level No. marks 4. Understand the purpose and components...
[ITIL® 4 Foundation Study Notes] This chapter provides an overview of “Dimensions of Service Management” for ITIL® 4 Foundation Exam which accounts for 2 questions on the exam. ITIL® 4 Foundation Exam Syllabus Learning Outcome Assessment Criteria ITIL® Book References Bloom’s Level No. marks 3. Understand the four dimensions of...
[ITIL® 4 Foundation Study Notes] This chapter provides an overview of “how the ITIL® guiding principles can help an organization adopt and adapt service management” for ITIL® 4 Foundation Exam which accounts for 6 questions on the exam. ITIL® 4 Foundation Exam Syllabus Learning Outcome Assessment Criteria ITIL® Book References...
[ITIL® 4 Foundation Study Notes] This chapter provides an overview of the Key Concepts of Service Management for ITIL® 4 Foundation Exam which accounts for 5 questions on the exam. ITIL® 4 Foundation Exam Syllabus Learning Outcome Assessment Criteria ITIL® Book References Bloom’s Level No. marks 1. Understand the key...
Introduction: While I was researching for the ITIL® Foundation Exam, I found out many of the information on ITIL® was not clearly at all. Questions like: Where to take the ITIL® Foundation exam? How to register for the ITIL® Exam? How much is the ITIL® Foundation Exam? etc. would take dozens...
This article introduces the new edition of the ITIL® Foundation Certification Exam Prep Book by the same authorthat I used to pass the ITIL® Foundation Exam. Highly recommended for ITIL® Foundation Certification aspirants. I got a score of 95% (38/40) in my ITIL® Foundation Exam. Note: This ITIL® 4 Foundation...