My PMP Exam, PMI-ACP Agile, ITIL v4 Foundation Certification: Free Study Notes & Tips -- through Online Self Study for Working Professionals


Updated for the new PMP Exam: I have painstakingly updated the free study notes as well as other learning guides for the PMP Exam for the new PMP Exam in 2023. Wish you PMP success!
Below are my latest published blog posts on Certification Tips and Web Development:

Tips to PMI-ACP Exam Study and Preparation

Tips to PMI-ACP Exam Study and Preparation

The PMI-ACP® Exam is often considered an easier certification than the PMP exam. However, as the PMBOK® Guide equivalent does not exist for the PMI-ACP® Exam, it is more difficult to plan your study approach for this certification. Here you will find the top 10 tips to help you get...

PM StudyCoach Review: The Best PMP Exam Study Plan

PM StudyCoach Review: The Best PMP Exam Study Plan

One of the most difficult aspect of getting PMP certified is preparing a “Project Plan” for your PMP exam study project after you have successfully applied for taking the PMP exam. I remember goolging the web for countless hours to make sense of how to study for the PMP exam....

PMP FAQ: PMBOK Guide 5 vs PMBOK Guide 4

PMP FAQ: PMBOK Guide 5 vs PMBOK Guide 4

Summary: Times again I got enquiries about the difference between PMBOK® Guide 5 and PMBOK® Guide 4 for the PMP exam. To be sure, PMBOK® Guide 5 is a much improved version for the A Guide to the Project Management Body of Knowledge (PMBOK® Guide) published by the Project Management...

ITIL v4 vs ITIL v3 Foundation Exam:What's Different?

Passing the ITIL Foundation Certification Exam

I recently passed the ITIL® Foundation Exam with a score of 95% (38 correct answers out of 40 questions). In this post, I share my experience of studying and passing the ITIL® Foundation Exam, detailing the study plan, resources and materials used and the exam logistics. It is hoped that my sharing...

itil v3 foundation certification - service operation

ITIL v3 Foundation Certification Notes: Service Operation [3]

[ITIL® Foundation Notes]  More processes of the Service Operation phase for the ITIL® 4 Foundation Certification exam are briefly examined here, including: Event Management Process, Request Fulfillment Process and Access Management Process. In addition, the definitions for Event, Alert and Service Request are provided. Event Management Process Modern systems make...

itil v3 foundation certification - service operation

ITIL v3 Foundation Certification Notes: Service Operation [2]

[ITIL® Foundation Notes]  Other processes of the Service Operation phase for the ITIL® 4 Foundation Certification exam are covered here, including: Incident Management Process and Problem Management Process. The purpose, objectives, and scope of the processes and their importance in the Service Operation lifecycle stage are addressed. Definition on some generic...

itil foundation service transition

ITIL v3 Foundation Certification Notes: Service Transition [2]

[ITIL® Foundation Notes] Other processes of the Service Transition phase for the ITIL® 4 Foundation Certification exam are covered here, including: release and deployment management, knowledge management, service asset and configuration management, transition planning and support. The purpose, objectives, and scope of the processes and their importance in the Service Transition...

itil v3 foundation notes: service design

ITIL v3 Foundation Certification Notes: Service Design [4]

[ITIL® Foundation Notes]  People aspect of the Service Design phase of the ITIL® 4 Foundation Certification exam are covered here, including roles and responsibilities of process owner, process manager, process practitioner and service owner,  the RACI (responsible, accountable, consulted, informed) responsibility model and how staff can acquire the skills to...

itil v3 foundation notes: service design

ITIL v3 Foundation Certification Notes: Service Design [3]

[ITIL® Foundation Notes] Other processes of the Service Design phase for the ITIL® 4 Foundation Certification exam are covered here, including: service catalog management, availability management, information security management, supplier management, capacity management, IT service continuity management and design coordination. The purpose, objectives, and scope of the processes and their importance...

itil v3 foundation notes: service design

ITIL v3 Foundation Certification Notes: Service Design [2]

[ITIL® Foundation Notes] An important process of the Service Design phase for the ITIL® 4 Foundation Certification exam is covered here: service level management (SLM). The purpose, objectives, and scope of the processes and their importance in the Service Design lifecycle stage are addressed. Service Level Management Process Purpose of SLM:  ensure that...